1. Introduction
At WarehouseWise, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our platform and services.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, company name, job title
- Business Data: Inventory data, transaction records, operational metrics
- Communication Data: Messages, feedback, and support requests
- Payment Information: Billing details and transaction history
2.2 Information Automatically Collected
- Usage Data: Pages visited, features used, time spent on platform
- Device Information: IP address, browser type, operating system
- Cookies and Tracking: Session data, preferences, analytics
3. How We Use Your Information
We use collected information for the following purposes:
- Provide, maintain, and improve our platform and services
- Process transactions and send related information
- Communicate with you about updates, features, and support
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations and enforce our terms
- Develop new features and improve user experience
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Service Providers: Third-party vendors who assist in platform operations
- Business Partners: With your consent, for integration and collaboration purposes
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers, acquisitions, or asset sales
5. Data Security
We implement industry-standard security measures to protect your data, including:
- Encryption of data in transit and at rest
- Regular security audits and vulnerability assessments
- Access controls and authentication mechanisms
- Employee training on data protection practices
- Incident response and breach notification procedures
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When data is no longer needed, we securely delete or anonymize it.
7. Your Rights and Choices
You have the following rights regarding your personal data:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate data
- Deletion: Request deletion of your personal information
- Portability: Receive your data in a structured, machine-readable format
- Opt-Out: Unsubscribe from marketing communications
- Objection: Object to processing of your personal data
To exercise these rights, please contact us at privacy@warehousewise.io
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content. You can control cookie preferences through your browser settings, though disabling cookies may affect platform functionality.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.
10. Children's Privacy
Our platform is not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through a prominent notice on our platform. Your continued use after such changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: privacy@warehousewise.io
- Contact Page: Visit our Contact page for additional support options